Enter and view: Parklands Care Home Civic Centre Site, Cheshire

This is an Enter and View Report by authorised representatives from Healthwatch Cheshire East (HWCE) on the 16th February 2015.

The observations of the representatives have the following themes: Welcomes/ Security of building/ Staff/ Residents/ Relatives/Friends/ Meals/ Drinks and Communication and Social activity and Environment, furnishings and building.

The HWCE representatives made the following summary and conclusions:

Overall judgements for this home: Promoted independence for residents; encouraged mobility both inside and outside the home; provided stimulation and social activity.

Summary: An overall impression is of a high standard of care and activities provided in the home and externally for residents. The ethos of

the home is “a change of address not a change of life style”. The home is situated in a very central position in Poynton with easy access to a

local church, coffee shop and shops making it very easy to take residents outwith wheel chairs. We were made very welcome by the manager and the letter of our intended visit was displayed on the resident’s notice board. The home offers residential, respite and day care with a maximum number of 40 residents. The manager expressed that her belief is to keep the residents as independent as possible and to provide stimulation in the form of activities. From discussions and observations during our visit this would appear to be carried out in the daily life of the home. The general impression was of good standards of care and a feeling of flexibility to accommodate the residents. The manager appeared to be energetic and enthusiastic with some inspiring ideas which must rub off on other staff members. There was a feeling of trying to keep residents as mobile,independent and active as is possible.