Enter and view: Oxton Grange care home

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Summary of report content

Healthwatch Wirral conducted an enter and view visit on Oxton Grange, a privately run care home in Birkenhead, which provides

residential care for up to 61 people.

The visit was arranged as Healthwatch Wirral wanted to conduct a 'Green visit' with an elected member of local government that does not cover the constituency of the home.

Conclusions of the Enter and View representatives included:

• Within the limits of a short visit the impressions gained by Healthwatch Wirral Authorised Representatives were that the home appeared to be efficiently run and clean, although with an unpleasant odour in some areas.

• At the time of the visit residents appeared to be well cared for, comfortable, happy and content.

• It was disappointing to see that the kitchen food hygiene rating was 3

Healthwatch Wirral made 2 recommendations:

• Continue with programme of deep cleaning and refurbishment to include a Dementia Friendly environment.

• Continue to develop systems and documentation to improve the kitchen food hygiene rating.

The report includes a response from the provider.

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General details

Local Healthwatch
Healthwatch Wirral
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Administration (records, letters, results)
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Food, nutrition and catering
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Staffing - levels and training
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
Not known
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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