Enter and view: Orchard Surgery
Download (PDF 756.01 KB)Summary of report content
Healthwatch Stoke on Trent undertook an announced/unannounced enter and view of Orchard Surgery on 26 February 2025.
Overall, they found that patients were very satisfied with the service despite the quirks of a dual-site GP surgery.
There are five recommendations on extended hours appointments, parking facilities, waiting rooms and hand sanitiser. The report also contains a response from the provider.