Enter and view: Oldfield House

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Summary of report content

Healthwatch Doncaster undertook an enter and view visit to Oldfield House on the 5th March 2019 at 10:45am.

They found many positive features about Oldfield House, such as the home generally having a good

atmosphere, interactions between staff and residents being positive and the environment was clean and tidy. However, some minor improvements could ensure a more dementia friendly environment, which motivated the following recommendations from Healthwatch Doncaster: to ensure that toilets are dementia friendly with contrasting toilet seats and to use dementia friendly signage around the building. It was recommended that notice boards were de-cluttered and information was up to date, to consider having a newsletter for residents outlining what was planned, and to ensure safety features such as alarm cords were accessible.

This report contains a service provider response which informs us that they have implemented some changes as a result of the recommendations Healthwatch Doncaster provided.

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General details

Local Healthwatch
Healthwatch Doncaster
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Complaints
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Caring, kindness, respect and dignity
Staffing - levels and training
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Oldfield House

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
Yes
Did you find this attached report useful?
0
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