Enter and view: The Old School House Residential Care Home

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Summary of report content

On 26th March 2019, Healthwatch conducted an Enter and View visit to The Old School House, a residential care home for people requiring nursing or personal care. This home specialises in caring for people with dementia and learning disabilities. 

The home has a mix of residents, male and female, low and high dependency. Generally, the feedback from the visit was positive. It was noted that improvements made since a previous Enter and View visit in November 2017 had been maintained; fire exits remained clear and the home was generally free from clutter, hazardous areas were locked and visitors were routinely asked to sign in.

Healthwatch made several recommendations; for all staff to be provided with and to wear name badges; for signs or posters to be displayed around the home to detail daily menus, activities/trips out, a calendar, the weather; for residents who are able, to be encouraged to take their meals at these tables to promote and encourage social interaction.

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General details

Local Healthwatch
Healthwatch East Riding of Yorkshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Booking appointments
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Ethnicity
All
Does this report feature carers?
Not known
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