Enter and view: Oak Lodge Surgery
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General details
Local Healthwatch
Healthwatch Havering
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Administration (records, letters, results)
Triage and admissions
Booking appointments
Building, Decor and Facilities, including health and safety
Parking and transport
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Complaints
Public consultation and engagement
Written information, guidance and publicity
Medication, prescriptions and dispensing
Staffing - levels and training
Methodology and approach
Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known
Details of health and care services included in the report
Details of health and care services included in the report
General Practice (GP)
Details of people who shared their views
Number of people who shared their views
0
Age group
All
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Pregnancy/maternity
N/A
Types of disabilities
Not known
Does this report feature carers?
No