Enter and view: Northampton General Hospital Children's Wards
Download (PDF 1.24 MB)Summary of report content
In October 2017, four Young Healthwatch volunteers visited Paddington and Disney wards (the children’s wards) and the Paediatric Assessment Unit at Northampton General Hospital (NGH) to hear from young people about their experience.
Healthwatch Northamptonshire staff accompanied the young volunteers on the visit and training was provided to them beforehand. The report is written by Young Healthwatch volunteers in their own words and is based on their own observations and those of the people they spoke to – one child and one set of parents.
Observations were made about the premises and décor, ambience, privacy and dignity, accommodation of parents and carers, outdoor spaces, play activities, facilities and safety.
The volunteers found the children’s wards welcoming and safe. They appeared to provide a good level of care and there were safety measures in place to safeguard the patients on the wards and the staff seemed happy and friendly. The children’s wards seem to listen to the patients and staff to make improvements for future patients.
Six recommendations were made suggesting ways to enhance the service for young people but there is not a response from the provider within the report.