Enter and View: North View Mental Health Inpatient Wards
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Healthwatch Manchester undertook an enter and view visit to North View adult mental health inpatient hospital on 9 and 10 January 2025. They spoke to 41 patients.
The majority of patients have settled in well at North View. Patients felt as though the move from Park House to North View was conducted well by GMMH as highlighted by the numerous responses noting how the staff were very supportive in helping the patients move from one site to another.
The majority of patients felt as though the food offered was of good quality and in general enjoyed mealtimes at North View. However, it is important to note that this was not endorsed by all patients.
Despite the majority of patients believing there was a high level of care at North View, a concerning number of patients felt as though the staff were more attentive and caring during the daytime compared to night-time.