Enter and view: New Springfield Care Home

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Summary of report content

Healthwatch Blackburn with Darwen undertook an announced enter and view visit to New Springfield Care Home on 19 May 2026.  They spoke to 13 people.

The report looks at:

  • The location and surroundings
  • The external environment
  • The internal environment, including corridors, toilets and bathrooms and public areas
  • Observations of resident and staff interactions
  • Activities
  • Food
  • Feedback from residents, relatives and friends
  • Staff views

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General details

Local Healthwatch
Healthwatch Blackburn with Darwen
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Parking and transport
Patient/resident safety
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
13
Age group
25 to 49 years
50 to 64 years
65 to 79 years
80+ years
Gender
Women
Men
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not recorded
Ethnicity
Not recorded
Sexual orientation
Not recorded
Marital and civil partnership status
Not recorded
Religion or belief
Not recorded
Pregnancy/maternity
Not relevant
Types of disabilities
Not recorded
Types of long term conditions
Not recorded
Does this report feature carers?
Not recorded
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