Enter and view: Neurological Rehabilitation Unit, Rutland
Download (PDF 911 KB)Summary of report content
In March 2017, Healthwatch Rutland carried out and Enter and View visit to the Neurological Rehabilitation Unit at Leicester General Hospital (NRU).
The purpose of the visit was to re-visit the unit following the recommendations of the last Enter and View visit in 2016. In particular the visit was intended to see whether the planned move back to a newly upgraded Wakerley Lodge was still happening, and if not, how services were continuing in their temporary accommodation.
A joint Healthwatch Rutland and Healthwatch Leicester City team visited the ward, observed relevant facilities, activities and equipment available and spoke with patients and staff.
Much of what was seen and heard was very similar to what was recorded in the 2016 report. The report included 11 recommendations which included:
1. The opinion of staff and patients was that the unit needed to be moved back into Wakerley Lodge once the upgrade is completed. Confirmation is required from management on the current plans and timescales for this work to be undertaken. This information needs to be communicated to staff and patients as well as Local Healthwatch.
2. The hospital road signage and internal signs should clearly indicate the location of the Neurological Rehabilitation Unit. More general signage would also be advantageous.
3. The broken concrete slab in the outer lobby should be repaired.
4. Increased security of the main door to Ward 2 should be considered.
The report contains responses from the University Hospitals Leicester in terms of the observations and recommendations made, which acknowledges the overall positive feedback from staff and patients, but also feeding back on the location and constructs of the current environment.