Enter and view: Mpower Learning Disability Home

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Summary of report content

Healthwatch Lewisham conducted and enter and view visit to Mpower Learning Disability Home. They spoke to 12 people during their visit including residents, relatives and members of staff.

Mpower Learning Disability Home is a registered care home for people with learning disabilities, and also provides specialist care for mental health, dementia and Parkinson’s. The home has capacity for 11 residents and there were 10 residents at the time of the visit.

The areas of the home were all clean and tidy. The posters and display in the reception area included pictures of the staff. Residents could personalise their room and the rooms were spacious. The corridors are wide enough for wheelchairs, however there is no lift in the home – only a stair lift which limits space on the stairs.

Feedback from the residents praised staff and the personalised care provided. Residents also commented positively about the activities provided and the meals, although they generally eat the same meals.

The report concluded with a few recommendations for the home, such as improving fire safety and other safety procedures, such as locking external doors and closing windows. Additionally, accessibility can be improved and the décor could be updated.

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General details

Local Healthwatch
Healthwatch Lewisham
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Accessibility and reasonable adjustments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Food, nutrition and catering
Patient/resident safety
Quality of treatment
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Mpower Learning Disability Home

Details of people who shared their views

Number of people who shared their views
12
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