Enter and view Mesty Coft clinic foot health

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Summary of report content

This is an enter and view report by Healthwatch Sandwell. Healthwatch representatives visited the foot care clinic to see how it operates and speak to patients.

No number of people spoken to is given, but feedback suggests people were broadly happy with the service.

There are recommendations in this report.

 

  • Provide a loop system for hearing impaired patients and advertise this facility (within King Street)
  • Be proactive in informing patients of the comments and complaints process
  • Liaise with GPs with regards to the specified criteria for the Foot Clinic

There are no follow up actions in this report.

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General details

Local Healthwatch
Healthwatch Sandwell
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Chiropody/podiatry
Diabetes care
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