Enter and view: Meadowview Care Home, Warrington

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Summary of report content

Healthwatch Warrington conducted an Enter and View on Meadowview Care Home, a residential care home in Warrington which caters for up to 41 residents, aiming to create a safe, caring environment for residents to enjoy their lives to the fullest extent possible, whilst benefitting from high standards of professional care. The care home also provides specialist EMI care and specifically focuses on providing dementia friendly surroundings. The visit was conducted on 29th September 2017.

The report covers the décor and facilities, the activities on offer, food and refreshments, cleanliness and medication management, administration and admission, staffing and staff training, smoking, privacy and dignity and encouraging positive and respectful attitudes. Overall, Healthwatch Warrington felt that the home had a friendly atmosphere.

The report includes 3 recommendations about visibility and accessibility, refurbishment and publicize their experience with the electronic prescribing system. It also includes a response from the provider which indicated that the recommendations have been taken on board and will be implemented.

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General details

Local Healthwatch
Healthwatch Warrington
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Administration (records, letters, results)
Triage and admissions
Building, Decor and Facilities, including health and safety
Parking and transport
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Respite Care

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Sexual orientation
Not known
Types of disabilities
Learning disability or difficulties
Physical or mobility impairment
Long term condition
Types of long term conditions
Dementia
Does this report feature carers?
Yes
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0
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