Enter and view: Meadowfield House

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Summary of report content

Healthwatch Lancashire undertook an announced enter and view visit to Meadowfield Care Home on 25 March 2026.  They spoke to 16 people.

Meadowfield House Care Home can accommodate up to 47 residents in total over two floors. At the time of the visit there were 34 residents within the home. 17 residents in the rehabilitation part and 17 in the residential side. 

Overall resident feedback was positive with comments about the environment meeting their needs, the staff within the care home and also how they feel the food provided is really good. Recommendations provided by residents were around the choice of food being moved to mornings instead of the night before and also staffing levels at key points and in the rehabilitation area. 

Overall staff feedback was positive with them mentioning that they feel well supported by management and their team. There were comments around how they have been working for the care Home for many years and see the staff and relatives as family. A few recommendations were made by staff including looking at staffing levels at key points during the day, looking at going out more with the residents and changes to the medication round to ensure this can be done appropriately.

Relatives spoken with at the time of the visit were positive. The relative mentioned that they felt involved with the care and how staff will speak to them about their relative when they go to visit. The only recommendation was around what activities were in place as the relative was not aware if there were any available in the rehabilitation area. 

Healthwatch Lancashire observed an activity in the residential area during the visit and the staff were supporting two residents with a game and were seen to be kind, courteous and encouraging the residents. They also observed meal time where staff again were supportive of the residents and ensured they had everything they needed during that time. 

The Care Home also mentioned that they had won an award for the golden standards framework around the end of life. There is also a board in the main area that highlights the work that has been done around the end of life within the Care Home.

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General details

Local Healthwatch
Healthwatch Lancashire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
16
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