Enter and view: Meadowbeck Care Home
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Healthwatch York undertook an announced enter and view visit to Meadowbeck Close Care Home on 5 February 2026.
At the time of the visit, Healthwatch found that Meadowbeck was operating to a very good standard.
Positive feedback
The staff were all extremely friendly and knew about residents’ needs, likes and dislikes. Healthwatch saw a lot of staff and everyone spoken to said there are plenty of staff at all times.
The staff were very respectful. They all wore name badges and talked to residents by name. A few of the staff have worked at the home for a number of years.
There was a lot of information about activities with weekly information sheets seen around the home, including print outs in residents’ rooms. The residents who commented said that staff talk to them about what is happening. Everyone was happy with what was available, including one-to-one sessions for residents as appropriate.
All the residents looked clean and smart. There were positive comments about laundry, which is done on site.
The décor was good, the lounges felt comfortable and homely and the dining rooms were very well-appointed with matching tables and chairs, tablecloths, cloth napkins, wine and drinking glasses.
GPs visit weekly, an optician visits regularly and the home has good links with a local dentist and with NHS physiotherapists and speech and language specialists.
The home is extremely clean.
There is a regular weekly visit from a hairdresser.
Areas for improvement
Healthwatch did not have many areas for improvement. The ones noted were:
- Consider the decoration of corridors to help distinguish the different units.
- Consider painting bedroom doors in different colours to help resident orientation. Alternatively, paint service doors, cupboard doors and toilet doors in separate colours to help distinguish them from bedroom doors.
- Consider an additional kitchen assistant to support the catering team at busy times.
- Consider providing terrestrial television programmes in the lounges.