Enter and view: Mason and Oakwood ward - provider response

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Summary of report content

This is a summary of recommendations and the provider response from an enter and view at Mason and Oakwood wards. The document was published in 2018, but refers to 2017.

Summary of recommendations:

- Advocacy to be offered or explained to patients

- Easy read to be used where appropriate

- The volume of alarms or alternatives to be explored

- Oakwood ward to redecorate

- Outdoor furniture and also questions on allowing patients their mobile phones back

- Snacks to be provided

- Mason ward staff to shadow AMPHs

- Mason ward to lower leaflet rack for easier access

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General details

Local Healthwatch
Healthwatch Bristol
Publication date
Key themes
Other

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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0
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