Enter and view: Marine View Lodge Nursing Care Home

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Summary of report content

Healthwatch Wirral undertook an enter and view visit to Marine View Lodge Nursing Care Home on 19 July 2023.

The report looks at:

  • The environment and building
  • Access to other health care services
  • Safeguarding
  • Care Plans
  • Infection prevention control
  • Discharge from hospital
  • Complaints
  • Resident engagement
  • Staffing and staff training

 

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General details

Local Healthwatch
Healthwatch Wirral
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Complaints
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Service organisation, delivery, change and closure
Staffing - levels and training
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)

Details of health and care services included in the report

Details of health and care services included in the report
Care home
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