Enter and view: Marine view lodge

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Summary of report content

Healthwatch Wirral conducted an announced Enter and View visit to Marine View Lodge, a care home providing nursing care for up to 80 people.

The report found that care plans were regularly reviews and staff received mandatory training in core subjects. Residents are provided with snacks and drinks and intake is monitored by care staff. Marine View Lodge has a good relationship with visiting professionals who provide a range of services for the benefit of the residents. The home provides a full programme of activities for residents to enjoy. One resident spoke to the Healthwatch representatives and reported positive experiences of the home. 

Recommendations were made in this report and a response from the provider has not been received. 

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General details

Local Healthwatch
Healthwatch Wirral
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
1
Age group
65 to 79 years
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
No
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