Enter and View: Manor house Residential Home

Download (PDF 752.12 KB)

Summary of report content

Healthwatch Calderdale undertook an Enter and View visit of Manor House Residential Home on 28 August 2015. During the visit they spoke to 5 residents, 2 relatives, 3 managers, 2 junior members of staff and 2 visiting professionals.

The residents and their environment looked clean, tidy and pleasant. Most residents had various degrees of dementia, but were mobile, with the help of zimmer frames, walking sticks and wheelchairs, supported by staff. There was evidence of good interaction between staff and residents and all were complimentary about the service and service-providers. There was also evidence of a variety of social activities, such as hairdressing, handicrafts, group singing and clinical chiropody service. Catering and group activities are mainly structured but there is also individual personalised care.

The report contains recommendations.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Calderdale
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
14
Types of long term conditions
Dementia
Did you find this attached report useful?
0
No votes have been submitted yet.