Enter and view: The Manor Care Home - revisit

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Summary of report content

Healthwatch Windsor, Ascot and Maidenhead returned to The Manor Care Home in June 2026 following a visit in April 2025 to see what had happened since the recommendations were made.

A new manager was in place and a number of the recommendations had been implemented. The interactions between the manager, staff and residents were positive and the manager was keen to improve further and asked Healthwatch to supply any further information that would help improve the home further (two summary reports from previous years were sent after the visit).

This report contains the original report and the revisit report.

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General details

Local Healthwatch
Healthwatch Windsor, Ascot & Maidenhead
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
The Manor Care Home run by Greensleeves Homes Trust

Details of people who shared their views

Number of people who shared their views
1
Age group
Not recorded
Gender
Not recorded
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not recorded
Ethnicity
Not recorded
Sexual orientation
Not recorded
Marital and civil partnership status
Not recorded
Religion or belief
Not recorded
Pregnancy/maternity
N/A
Types of disabilities
Not recorded
Types of long term conditions
Dementia
Does this report feature carers?
Yes
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