Enter and view: Manchester Integrative Medical Practice, Longsight Health Centre

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Summary of report content

Healthwatch Manchester undertook an announced enter and view visit to the Manchester Integrative Medical Practice, Longsight Health Centre, on 5 August 2025.  They spoke to 6 people.

The report looks at:

  • The internal and external environment, including accessibility
  • Patient experiences of appointments, consultations and giving feedback
  • Staff and management experiences of staffing, appointments, consultations, feedback, service.
  • The report includes a number of recommendations and a response from the provider.

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General details

Local Healthwatch
Healthwatch Manchester
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Complaints
Consent, choice, user involvement and being listened to
Service organisation, delivery, change and closure
Staffing - levels and training
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
6
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