Enter and view: Madeline McKenna Care Home, Widness

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Summary of report content

Healthwatch Halton conducted an Enter and View on Madeline McKenna Care Home, Widness , a council owned nursing home catering for 23 residents.

The visit was conducted on 19th June 2018.

It is a Care home with a 23 bed capacity. The visit was arranged as part of Healthwatch Halton’s enter and view schedule.

Observation by the enter and view representatives reported that:

In general the comments and observations were mainly positive with the residents giving positive feedback about the staff and facilities available.

Healthwatch Halton made recommendations in the report.

The recommendations were:

Some residents expressed that they would like to have more activities taking place at the home. Suggest that the home looks at employing an activities coordinator.

2. When the home is next due to be redecorated, look to make it more dementia friendly by using appropriate colours on doors, walls and for furniture.

3. Keep Healthwatch Halton informed if the home has any further issues when using the ‘Red Bag’ scheme

4. Ensure that staff maintain the dignity and respect of residents by knocking on resident’s bedroom doors and/or bathroom doors prior to entry.

A response was provided by Halton Borough Council.

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General details

Local Healthwatch
Healthwatch Halton
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Parking and transport
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced/Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Optometry services/opticians
Care home
District nurse and community nursing
Name of service provider
Halton Borough Council

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Types of disabilities
Long term condition
Types of long term conditions
Dementia
Does this report feature carers?
Yes
Did you find this attached report useful?
0
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