Enter and view: Luther King Ward
Download (PDF 950.78 KB)Summary of report content
This is an Enter and View report by Healthwatch Lambeth. Healthwatch representatives visited the Luther King Ward to assess care being delivered there.
Luther King Ward is an 18-bed ward in Lambeth Hospital where male service users living in the London Borough of Lambeth receive care for acute mental illness.
A team of professionals, including psychiatrists, nurses, and social carers, provide inpatient psychiatric assessment, treatment, and care to help reduce the risk of self-harm and harm to others. The aim is to help service users maintain their health so that they can live more independently in their communities in the future.
As part of South London and Maudsley NHS Trust Foundation’s plans to modernise their buildings and services, Lambeth Hospital will be closing (date to be confirmed). Most wards and services will be housed at the redeveloped New Douglas Bennett House in South London.
Representatives engaged with four out of eighteen patients, one carer, and two staff members on the ward.
There are recommendations in this report.
- Better Inductions for Service Users - so they know their rights and how things work
- Activities for Service Users - to be improved
- Service Users’ Feedback - to be better incorporated
- Better Handover for Agency Staff - due to the variation between week and weekend staff
- Access to Food - during the gap between main meal times
- Improved Empathy and Communication - between staff and patients
- Improved Involvement in Care Plan
- Humanising the Ward Environment
There are no follow up actions in this report. However the provider has given a detailed response to all of the recommendations listed, and where applicable described their actions.