Enter and view: Loxley Hall Care Home

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Summary of report content

Healthwatch Cheshire West undertook an announced enter and view visit to Loxley Hall Care Home, Frodsham on 19 June 2025.  They spoke to 5 people.

The report looks at:

  • The internal and external environment and facilities
  • Treatment and care
  • Everyday life in the care home
  • Food and drink
  • Care home best practice initiatives

The report has one recommendation.

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General details

Local Healthwatch
Healthwatch Cheshire West and Chester
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
5
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