Enter and view: Lostock Lodge Care Home

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Summary of report content

Healthwatch Cheshire West undertook an announced/unannounced enter and view visit to Lostock Lodge care home on 17 May 2022.  The report looks at:

  • The environment
  • Communal areas
  • Residents rooms
  • Outdoor areas
  • Other facilities
  • Food and drink
  • Activities
  • Residents’ welfare and care
  • Relatives and friends
  • Staff
  • Promotion of privacy, dignity and respect
  • Safeguarding, concerns and complaints procedure
  • Medication and treatment

The report has three recommendations.  The report contains a response from the service provider.

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General details

Local Healthwatch
Healthwatch Cheshire West and Chester
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced/Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
Did you find this attached report useful?
0
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