Enter and view: London Road Community Hospital PLACE assessment

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Summary of report content

Healthwatch Derby carried out a PLACE Assessment (Patient Led Assessment of the Care Environment) at London Road Community Hospital. Healthwatch Derby contacted the Trust Contracts Monitoring Officer to arrange for the Enter and View Authorised Representatives to take part.

London Road Community Hospital is a community based hospital located in the city centre. It provides rehabilitation and intermediate care, independent facilities and some outpatient services including dermatology. During the visit, Authorised Representatives visited various stairwells and fire exits, the Female G.U.M clinic, Orthotics, Wards 3, 4, 5 and 6 and The Grove and were invited to sample a selection of the three course meals from the hospital lunch menu.

The report noted that there were instances of good practice around communication with patients, and the care observed when staff were attending to patients.

The report makes several recommendations and, in line with a PLACE assessment, they relate mainly to environmental concerns such as signage or health and safety concerns.

There was no provider response included with this report.

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General details

Local Healthwatch
Healthwatch Derby
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Public consultation and engagement
Food, nutrition and catering
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
District nurse and community nursing
Other

Details of people who shared their views

Number of people who shared their views
5
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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