Enter and view: Linson Court Care Home

Healthwatch Calderdale and Healthwatch Kirklees undertook an  announced enter and view visit to Linson Court Care Home on 30 October 2025.

Linson Court Care Home appeared clean, tidy, and well maintained during the visit. The atmosphere throughout the building was warm and welcoming, and both staff and residents seemed comfortable and familiar with one another. The property itself is well designed and offers residents  beautiful views from the upper floors. The dining rooms, in particular, benefit from these views, which make mealtimes a pleasant experience. 

Healthwatch observed staff being friendly and caring, and residents said they felt safe and well looked after. Many residents and visitors praised the quality of the food, describing it as enjoyable and varied. 

The manager appeared approachable, knowledgeable, and committed to the home. She was open to feedback and new ideas for improvement. Staff spoke highly of her and said they felt supported. However, it was clear that staff are very busy and that the call bell system, while effective in alerting staff, contributes to a noisy and sometimes hectic atmosphere when not answered quickly. Some residents said they must wait a while for assistance, which can impact their dignity and comfort. 

There was also a clear gap in activities at the time of the visit, with residents and staff agreeing that more stimulation and engagement would improve life at the home. The manager acknowledged this and is recruiting a new activities co-ordinator. 

Healthwatch felt it was a shame that the garden isn’t used on mild days. The outdoor space could be made more accessible during the colder months, as even small improvements — such as seasonal plants, tidying, or features of interest for residents whose bedrooms face the garden. The outside summer house area could still be enjoyed safely if winter stored furniture found a new home and paths regularly assessed for slip hazards. This would make a difference to residents who enjoy looking outside or sitting in the garden when possible. The sheltered smoking area, where some residents and staff sit, could also be improved to make it more comfortable and inviting.

 Overall, Linson Court Care Home provides a caring and homely environment, with a positive and friendly team who clearly want the best for residents.