Enter and view: Linford Grange

Healthwatch Milton Keynes undertook an Enter and View visit to Linford Grange Care Home on 13 April 2023.  They spoke to 4 residents.

Linford Grange is a small and intimate care home, registered to provide residential and personal care for up to 20 residents. At the time of this visit there were 10 people in residence, with many and varied complex needs.

The home is situated in an older ‘heritage’ building that has recently been sympathetically yet practically modernised to accommodate the needs of the residents. The home works on a model of continuous improvement and is constantly updating and refreshing to ensure that the accommodation is suitable, modern, and comfortable for residents and allows all of their specialist care needs to be met.

Residents were very complimentary about the staff and knew about their care plan and said that they had been asked what should be in it.

There is a photo board of the staff that are on duty so residents know who will be around each day. There is also information on residents’ likes and dislikes for all staff to see on notice boards. This information also highlights the things that residents are good at, such as bicycle riding or dancing.

There were display boards with upcoming activities for residents so they can see what’s on in the main home, and when it will be happening, as well as individual activity plans for each resident. Residents reported that the staff ensure that the people they look after are able to maintain their lives outside the home.

The grounds are well maintained, and communal spaces are bright and well thought out. The kitchenette dining area is an informal area which encourages socialising throughout the day. The main living area is inviting, comfortable and sociable and the newly refurbished bedrooms are modern, simple, calm, and relaxing.

The report concludes that no significant issues were identified through the interviews and observations