Enter and View: Linden Manor

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Summary of report content

Healthwatch Northamptonshire undertook an Enter and View visit to Linden Manor care home on 26 March 2019, as part of a series of visits to ascertain the quality of life, experience and opinions of residents, with a focus on activities, nutrition, hydration and access to dental health.

They found that Linden Manor provided a warm and stimulating environment for its residents. They noted that the home had a relaxed yet attentive atmosphere. All residents’ needs were considered and well catered for, including a range of activities and good access to healthcare. The building had pleasant gardens and seemed well-maintained.

There were 3 recommendations in relation to wheelchair access, improve access to dentistry and compilation of memory books for new residents.

The report includes a response from the provider detailing actions to be taken in response to the recommendations

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General details

Local Healthwatch
Healthwatch Northamptonshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Linden Manor

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Pregnancy/maternity
N/A
Types of long term conditions
Dementia
Does this report feature carers?
Yes
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