Enter and View: The Limes Care Home

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Summary of report content

Healthwatch Central Bedfordshire undertook an announced enter and view visit to the Limes Residential Care Home on 13 February 2025 because the home had been issued an overall service rating of ‘requires Improvement’ at its 2023 CQC Inspection. They spoke to 2 residents and 6 members of staff.

The report looks at:

  • the environment
  • Promotion of privacy, dignity and respect
  • Personal care
  • Food
  • Concerns and complaints procedures
  • Activities
  • Staffing

The report contains a number of recommendations about addressing the CQC action plan, staffing and staff training, hygiene and health and safety.

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General details

Local Healthwatch
Healthwatch Central Bedfordshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Complaints
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
The Limes Care Home

Details of people who shared their views

Number of people who shared their views
8
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