Enter and view: Leycester House

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Summary of report content

This report is an Enter and View by Healthwatch Cheshire East. 

Healthwatch Cheshire East visited the Leycester House care home on the 17 of August 2023.

Representatives spoke to residents, relatives and staff about the home.

There were two recommendations in this report

  • The home’s décor needs updating
  • Given the purpose of care at Leycester House, using tools such as Rita and Restore2 would be recommended and helpful in the care of the residents.

There are no follow up actions in the report.

However the provider has given a response that further works will be carried out and they will look into the other recommendation.

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General details

Local Healthwatch
Healthwatch Cheshire East
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Medication, prescriptions and dispensing
Privacy and confidentiality
Quality of treatment
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Leycester House

Details of people who shared their views

Number of people who shared their views
22
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