Enter and view: Lever Edge care home

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Summary of report content

This is an enter and view report for the Lever Edge care home in Bolton, the visit was completed on 26 April, 2017. The report is written by Healthwartch Bolton.

A total of seven residents were spoken to during this enter and view. Healthwatch representatives also spoke to staff. Comments were mostly positive about the care being received.

Recommendations were made in the report, these mostly concern maintaining a stable set of staff. No provider response is included.

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General details

Local Healthwatch
Healthwatch Bolton
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Food, nutrition and catering
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Staffing - levels and training
Quality of treatment
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Lever edge care home

Details of people who shared their views

Number of people who shared their views
7
Age group
All
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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