Enter and view: Lent Rise House

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Summary of report content

Healthwatch Bucks carried out an Enter and View visit to Lent Rise House, a care home that can accommodate up to 60 residents. This visit was carried out as part of the Dignity in Care project. At the time of the visit there were 38 residents, many of whom were living with dementia.

Findings from the observations of the Enter and View representatives included: varying levels of interaction between staff and residents throughout the home; positive feedback about the meals provided; the home was clean, tidy and homely, and included a garden room, library and music area; there were a variety of activities available for residents to enjoy; the monthly activity schedule was not available in a pictorial form.

Healthwatch Bucks made six recommendations surrounding: encouraging staff to engage residents in more proactive stimulation; ensuring water is available for residents to drink alongside the jugs of juice in communal areas; ensuring all residents are provided with crockery appropriate to their needs; ensuring the date and time are consistently correct in all parts of the home; putting up a weekly pictorial activity schedule. The report includes a response from the service provider.

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General details

Local Healthwatch
Healthwatch Bucks
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Lent Rise House

Details of people who shared their views

Number of people who shared their views
14
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Types of disabilities
Learning disability or difficulties
Types of long term conditions
Dementia
Does this report feature carers?
Yes
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