Enter and view: The Laurels, Cheshire East

Download (PDF 324.34 KB)

Summary of report content

This is an Enter and View Report by authorised representatives from Healthwatch Cheshire East (HWCE) on the 10th April 2015.

The observations of the representatives have the following themes: Welcomes/ Security of building/ Staff/ Residents/ Relatives/Friends/ Meals/ Drinks and Communication and Social activity and Environment, furnishings and building.

The HWCE representatives made the following summary and conclusions:

Overall observations for this home: Promoted independence for residents; encouraged mobility both inside and outside the home; provided stimulation and social activity.

The visit highlighted that the residents are very content at the Laurels, feel safe and well cared for and enjoy the activities. The staff commitment in giving good quality care is evident. Staff interacted warmly with residents and each other and a good teamwork ethos was observed.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Cheshire East
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Minster Care Group

Details of people who shared their views

Number of people who shared their views
6
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Types of long term conditions
Dementia
Other
Does this report feature carers?
Yes
Did you find this attached report useful?
0
No votes have been submitted yet.