Enter and View Landona House, Wem

Three representatives from Healthwatch Shropshire visited Landona House on Tuesday 11th July. Their visit was semi-announced. 

Landona House  is a 41 bedded, single unit, residential care home on the outskirts of Wem. 40 patients were there on the day of the visit, 90% of whom have dementia. The patients expressed they were satisfied with the staff and care they receive. The staff felt they enjoyed working at this home.

Key findings from this visit:

•  Landona House benefits greatly from its mutually supportive staff culture and its ability to meet its staffing needs from permanent staff. Consequently, residents feel known and respected. 
• Residents have choices in many aspects of their lives. 
• There are a variety of activities on offer, including trips out, to stimulate interest. 
• Call alarm chimes were heard frequently, and lengthily, during our visit. 
• Staff and resident interactions were limited during our visit. 
• Some parts of the historic building would benefit from repair and upkeep. 
• Corridors in the historic building present challenges to safe movement for those with dementia

Recommendations based on this visit:

• Consider the installation of a call alarm monitoring and analysis system. 
• Promote staff and resident interaction. 
• Repair and maintain those areas of the building requiring attention. 
• Consider ways of improving the historic building to be more dementia friendly.