Enter and view: Lakeside, Buckinghamshire
Download (PDF 328.63 KB)Summary of report content
This is an Enter and View report from Healthwatch Buckinghamshire (HWB) to the Lakeside care home on 24th September 2015.
Summary of findings
- Confident staff who provide care whilst also supporting residents to be independent
- A lovely environment where choice is encouraged
Nursing or residential care at Lakeside is provided for up to 59 residents aged between 50-105. The team talked to 5 members of staff and 7 residents and observed another 5 residents and 3 staff. This was an unscheduled Enter and View visit in that the care home were given up to 2 weeks’ notice of HWB's intention to visit but not the time and date. Authorised representatives noted what they observed and were told.
The report summarises their findings through the following themes: How people are treated; personal choice; privacy and quality of life.
HWB made the following recommendations:
- Encourage residents to smoke in the garden or outside the front of home rather than on the balcony when the balcony doors are open and food is being served.
- Encourage elderly residents who use wheelchairs to sit in some of the chairs in the communal areas rather than just in their wheelchairs.
No formal response was provided by the service provider.