Enter and view: The Ladywell Unit
Download (PDF 422.97 KB)Summary of report content
Healthwatch Lewisham gather information on people’s experiences of health and social care services and there are times when it is appropriate for Healthwatch Lewisham to see and hear for themselves how services are being delivered: these visits are called ‘Enter and View’, they are not inspections.
Healthwatch Lewisham visited The Ladywell Unit on 9th July 2018.
The key findings highlighted areas in relation to patient feedback, staff feedback and observation.
The recommendations in the report state South London and Maudsley NHS Foundation Trust (SLaM) to review the activities on Powell ward and think about introducing relaxation therapies such as yoga which can help to combat poor mental health. As patients have to share toilet facilities, these should be checked more regularly to ensure that they are clean and tidy. SLaM to review the Ladywell Unit staff’s benefits and install security where necessary. It could also be beneficial if parking permits for staff could be explored. All safes in the rooms of the patients should be fixed and in working order. This will ensure the safety and security of the patient’s personal belongings. Patients to have a smoking area and be able to access it on a regular basis.