Enter and view: KYN Bickley Care Home

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Summary of report content

Healthwatch Bromley carried out an Enter and view visit at KYN Bickley Care home on Wednesday 28th August; five E&V authorised representatives were present. It was announced and planned in partnership with the home. 

In preparation, they shared with the manager a poster announcing the E&V, to display in communal areas, and questionnaires explaining the purpose of the visit in further detail and seeking feedback.

 

Their findings and recommendations cover these areas:

  • entry and general accessibility
  • general environment
  • safety and visiting
  • Diet and cultural practice
  • Activities and personal involvement

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General details

Local Healthwatch
Healthwatch Bromley
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Accessibility and reasonable adjustments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Prevention of diseases, including vaccination, screening and public hygiene
Staffing - levels and training

Methodology and approach

Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Assisted living/Extra Care housing services/Supported housing

Details of people who shared their views

Number of people who shared their views
28
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