Enter and view: Jhoots Pharmacy, Portishead
Download (PDF 247.17 KB)Summary of report content
Healthwatch North Somerset undertook an announced enter and view visit to Jhoots pharmacy in Portishead on 24 February 2025. They spoke to 23 people.
Key findings
- Most people said they use the pharmacy to obtain prescription medication. Other reasons for using the pharmacy include seeking advice, vaccination, and for over-the-counter medication.
- 50% of individuals asked said there were generally no issues with prescriptions being available and ready.
- Most individuals said that the queues differ depending on the time and day you visit. The times waiting in the queue varied from no wait to 30 minutes.
- The majority of individuals said the staff were very helpful and professional.
- Six individuals felt their conversations were not private in the space provided.
The report includes eight recommendations about the facilities, staffing, privacy, and service organisation.