Enter and view: Jasmin Court Nursing Home

Healthwatch Sheffield gather information on people’s experiences of health and social care services and there are times when it is appropriate for Healthwatch Sheffield to see and hear for themselves how services are being delivered: these visits are called ‘Enter and View’, they are not inspections.

Healthwatch Sheffield visited Jasmin Court Nursing Home on 12/03/2016.

The summary of findings highlighted areas in relation to patient feedback, staff feedback and observation. These findings informed that entertainment is provided, there is an activities co-ordinator and residents are involved in the planning of activities and menus through the residents group that meets on a monthly basis. The building was built in the mid 1990’s. Internally the decoration of the whole building is mainly in good order. There are plenty of pictures and noticeboards on the walls. All the amenities are on the ground floor, lounges, dining room, offices etc. Some of the areas outside need painting i.e. parking bays in yellow.

The recommendations within the report state that the home continues to work with residents through the residents meeting to ensure that they are involved in all aspects of the home. The home should consider a ‘you said, we did’ board which could show families and residents how their views have been used to improve services and facilities. That the ambulance and disabled parking bay is re-painted. That the manager explores the possibility of putting a new door system in place (possibly electronic/keypad access) to maintain security but to save staff having to let all visitors in. Ensure all posters only display up to date information. Provide sign language training to as many staff as possible to make the care home inclusive to all.