Enter and view: Hope Green Residential Home, Cheshire East.

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Summary of report content

This is an Enter and View Report by authorised representatives from Healthwatch Cheshire East (HWCE) on the 17th February 2015.

The observations of the representatives have the following themes: Welcomes/ Security of building/ Staff/ Residents/ Relatives/Friends/ Meals/ Drinks and Communication and Social activity and Environment, furnishings and building.

The HWCE team made the following summary and conclusions:

Overall observations for this home: Promoted independence for residents; encouraged mobility both inside and outside the home; provided stimulation and social activity.

Summary:

The visit today at Hope Green – Adlington highlighted that the residents are very contented and enjoy the high standards of care and variety of activities available. They particularly like the 'homely feel' and the commitment of the staff. The staff interacted warmly and a good rapport was shared between them.

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General details

Local Healthwatch
Healthwatch Cheshire East
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Staffing - levels and training
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
MMCG Care homes

Details of people who shared their views

Number of people who shared their views
9
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Types of long term conditions
Dementia
Other
Does this report feature carers?
Yes
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