Enter and view: Holybourne Hospital
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Healthwatch Wandsworth and Healthwatch Richmond upon Thames undertook two enter and view visits to Holybourne Hospital on 25 September and 28 October 2025. They spoke to 29 people.
- Most patients were generally very satisfied with the support from therapy staff and the activities associated with this.
- The majority of patients felt the activities on offer could be improved.
- Some patients were not aware of aspects of their care plans.
- Two patients reported a lack of consistent recognition of serious dietary restrictions.
- The majority of care staff were passionate about working at Holybourne to help patients get better.
- Some staff reported issues in the organisational culture.
- Healthwatch witnessed some instances of concerning behaviour from care staff on the wards.
- There was a general “uninviting” environment on the wards due to low ceilings, fluorescent lighting and a lack of natural light.