Enter and view: Holmes Chapel Care Home, Cheshire East.

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Summary of report content

This Enter and View Report by authorised representatives from Healthwatch Cheshire East (HWCE) on 10th February 2015 makes the following overall observations for this home:

Promoted independence for residents

Encouraged mobility both inside and outside the home

Provided stimulation and social activity

This is the HWCE representatives summary:

Residents were very happy with the care at this home and standards of furnishings, cleanliness etc were very good. Staff were well spoken of and their attitude to residents is positive and helpful. The manager is well aware of concerns about the lack of activities for residents

and working with her staff to remedy this. She has made a good start by doing some of the things that relatives have asked for and seems determined to make the necessary improvements to ensure that the residents are happier and better occupied during the day. She is also keen to develop links with the localcommunity.

The observations of the representatives have the following themes: Welcomes/ Security of building/ Staff/ Residents/ Relatives/Friends/ Meals/ Drinks and Communication and Social activity and Environment, furnishings and building.

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General details

Local Healthwatch
Healthwatch Cheshire East
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Maria Mallaband Care Group Ltd

Details of people who shared their views

Number of people who shared their views
5
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Types of long term conditions
Dementia
Other
Does this report feature carers?
No
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