Enter and view: Holly Tree Lodge

Download (PDF 684.69 KB)

Summary of report content

Healthwatch Bedford Borough undertook an enter and view visit to Holly Lodge care home on 31 August 2023.

The report looks at:

  • The internal and external environment
  • How new residents are supported when they enter the home
  • The safety and wellbeing of the residents
  • Information and complaints
  • Choice of food, clothes and activities
  • Engagement between staff and residents
  • Being involved
  • Current challenges for the home

The report includes five recommendations on the building and décor, staff wearing name badges and activities.  It also includes a response from the provider.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Bedford Borough
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Complaints
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Did you find this attached report useful?
0
No votes have been submitted yet.