Enter and View: Hollins Bank Care Home, Blackpool

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Summary of report content

This Enter and View report was conducted by Blackpool Healthwatch at the Hollins Bank Care Home.

A total of 6 residents were spoken to and one manager. Other staff were present on the day of the visit but the report does not indicate how many were spoken to.

Overall the report is positive about the care home. Recommendations refer to changes residents want around access to the garden, they wanted to avoid going through the smoking area, meals, and activities.

There is a response from the provider which suggests actions will be taken in response to residents suggestions and needs.

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General details

Local Healthwatch
Healthwatch Blackpool
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Caring, kindness, respect and dignity
Staffing - levels and training
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Rehabilitation/enablement
Care home
Name of service provider
Hollins Bank care home

Details of people who shared their views

Number of people who shared their views
7
Age group
All
Gender
All
Sexual orientation
Not known
Does this report feature carers?
Not known
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