Enter and view: Hillside Methodist homes
Download (PDF 268.73 KB)Summary of report content
This is an enter and view report conducted by Healthwatch Bucks 20 September, 2016. During the visit Healthwatch representatives spoke to 11 people, which included a mix of staff, residents and relatives. The visit was unannounced, but a window of two weeks was given.
Overall the home was found to be operating to a mixed standard. Residents seemed to be happy with the care they were receiving.
Recommendations were made as part of this report. A response from the home manager has been attached.
Summary of recommendations:
- Reinforce training about privacy and involving residents in any decisions made about them.
- Purchase a minibus and trains volunteer drivers to enable trips outside the home to occur on a more frequent basis.
- Investigate shiring Chiltern Dial-a-Ride minibus and driver at weekends for trips regarding any community transport schemes in Aylesbury.
- Ensures the home’s PC’s can access the internet and encourage wider usage of ipads and other computer tablets.
- Ensures everyone is aware of wifi access across the home.
- Looks to all avenues to advertise volunteer opportunities.