Enter and view: Hillgrove Residential Home

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Summary of report content

Healthwatch Wirral undertook an enter and view visit to Hillgrove Residential Home.

The report looks at:

  • The building and environment
  • Access to health services
  • Safeguarding
  • Care plans
  • Infection Prevention and UTI control
  • Activities
  • Resident and family engagement

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General details

Local Healthwatch
Healthwatch Wirral
Publication date
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Public consultation and engagement
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Care home
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