Enter and view: Highfield House
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Healthwatch Isle of Wight conducted an unannounced Enter and View visit to Highfield House Residential Home in May 2024. The focus areas of the visit was the quality of care, the provision of activities, the experience of visiting and the food and drink.
This visit was arranged as part of an ongoing workplan, looking at the experiences of people living in residential care or nursing care homes on the Island. Six local care and nursing homes were visited as part of this work.
Overall the report details good standard of care with personalised care plans and a wide range of activities available, with residents saying they enjoyed living at Highfield. Residents were very positive about the quality and choice of food that was available to them, and Staff in the home were welcoming and friendly.
The team found no recommendations were required due to the high quality care.