Enter and view: High Mount

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Summary of report content

Healthwatch Telford & the Wrekin undertook an Enter and View visit to High Mount on 30 January 2023.  They spoke to 6 people.

Healthwatch were welcomed by staff and the Manager. All residents were happy during the visit. 

The home is in desperate need of maintenance repair. The home seemed a little untidy and cluttered in some areas.

The report contains two recommendations and a response from the provider.

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General details

Local Healthwatch
Healthwatch Telford & Wrekin
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Green Square Accord

Details of people who shared their views

Number of people who shared their views
6
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