Enter and view: Hawksbury House Care Home

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Summary of report content

Healthwatch Gateshead undertook an enter and view visit to Hawksbury House Care Home on 24 June 2016.  They spoke to 10 people.

Staff feedback throughout the visit indicated a genuine desire to provide meaningful activities for each resident. Staff understood what meaningful activity was and the benefits to each individual's health and well-being. Staff explained how individual activities were linked to care plans which are developed with the individual and their family/carers. 

A strategic decision had been taken to adopt a 'whole team approach' to activity development and provision was described as it was felt this was a more effective way of providing varied activities. - Healthwatch observed a number of one to one interactions taking place and accessible resources in the communal areas. 

Timetables of structured activities were displayed on the notice boards and Healthwatch observed a group arts and craft activity in the communal area.

The outside area was accessible to residents should they wish to use it. 

Resident and Family engagement is promoted through involvement in developing individual care plans and through Residents Meetings and the "Friends of Hawksbury House" group.

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General details

Local Healthwatch
Healthwatch Gateshead
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Lifestyle and wellbeing; wider determinants of health
Public consultation and engagement

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
10
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